March 27, 2020
To Our Valued Clients and Business Associates:
We have received numerous enquiries about the current status of operations at Terrapex, and we wish to reassure you that we remain fully “open for business”.
As you are aware, effective March 24, the Ontario government ordered the temporary closure of all non-essential workplaces as part of ongoing efforts to control the spread of COVID-19. However, each of our service lines falls into one or more of the categories deemed essential by the government, and as such we remain committed to delivering those services. At the same time, it remains our absolute top priority to function with social responsibility: to our staff, to you, and to our community at large.
We have closed our physical offices and they are now staffed only by skeleton crews (our geotechnical laboratory remains fully functional). All other project managers and back office staff are working remotely, and are equipped to provide their services safely and securely. Field staff are taking extra precautions to ensure appropriate physical distancing, and each has been provided with tools and procedures to enhance hygiene “on the job”.
Our entire team is active in managing the risks presented by the virus, and our COVID-19 Management Group (comprising our full executive team, people & culture, health & safety, facilities and branch representatives) meets daily by teleconference to ensure that our policies and procedures meet best practice, and address the concerns and incorporate the suggestions of our front-line staff.
I am also pleased to add that at the suggestion of several members of the Terrapex family, we will be donating our excess inventory (about eight cases) of medical-grade, biodegradable nitrile gloves to medical facilities in need.
The morale of our group remains high and we look forward to continue working with you, while together we strive to protect the health and well-being of our collective staff and associated communities. If you have any questions, please contact your Terrapex representative or reach out to me directly.
Thank you,
CEO
TORONTO OFFICE
